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Kerasal NeuroCream Frequently Asked Questions


Product

What is Kerasal NeuroCream?

Kerasal NeuroCream is a unique, triple-action cream that provides temporary pain relief of tingling, burning, stabbing, shooting pain, aids in circulation and warms cold feet, and also softens and moisturizes dry skin.

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What is the FUSOME™ Deep Release System?

The FUSOME Deep Release System is a proprietary emulsification and skin penetration technology designed to quickly and effectively penetrate the top and middle skin layers (Epidermus and Dermus). It delivers highly concentrated, pain-relievers right to pain source, at the muscular level, incorporates a barrier system to ensure pain-relievers focus on pain site, and releases gradually, to allow for long-lasting pain relief.

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What are the active ingredients in NeuroCream?

The active ingredients in NeuroCream are Capsaicin (0.075%) and Camphor (5.65%).

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What is the purpose of the L-Arginine, Urea, and Tea Tree Oil?

These are inactive ingredients that provide cosmetic benefits or warming feet and moisturizing dry skin.

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How often should I use NeuroCream?

Use it as needed, up to four times a day. For best use we recommend using it several times a day.

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Burns / too hot / too much heat

Capsaicin provides a warming sensation. This may be intensified by hot water, direct sunlight, or tightly laced shoes/sneakers, or bandages. If the product provides too much heat, use a smaller amount. Also make sure to wash hands after each application

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What is capsaicin?

Capsaicin is the active component of chili peppers and is an irritant and produces a sensation of burning in any tissue with which it comes into contact. It is also an antagonist to the TrpV1 protein in the body, also known as the capsaicin receptor and the vanilloid receptor 1. The protein’s function is to detect and regulate heat, which thereby desensitizes pain and raises body temperature.

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What is camphor?

Camphor is used topically to increase local blood flow and as a “counterirritant,” which reduces pain and swelling by causing irritation.

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Where should I apply NeuroCream?

Apply on the painful areas of the feet. Do not apply on areas where you do not feel pain.

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Does Kerasal NeuroCream contain NSAID’s (Non-steroidal anti-inflammatory drug)?

No, Kerasal NeuroCream does not contain NSAID’s .

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How is Kerasal NeuroCream different than other products?

Kerasal NeuroCream is a unique the only product that is specifically designed for painful feet, and for those that also have cold feet and dry skin. Kerasal NeuroCream has not one but two active ingredients and a triple action formula that relieves pain, warms feet and softens and moisturizes dry skin.

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Uses

How long will it take to feel my pain decrease?

NeuroCream is formulated to penetrate quickly to relive pain on contact however each person’s body is different. You may begin to experience pain relief in a few moments or longer.

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Is Kerasal NeuroCream safe to use if you are on other medications?

There are no known interactions with other products. If you have specific concerns we recommend you talk to your physician before use. Never use heating pads or bandages with Kerasal NeuroCream.

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Can I use NeuroCream on my hands, back or neck?

Yes, even though Kerasal NeuroCream is intended for primary use on the feet, it is safe and effective for use in any other areas of the body where you are experiencing pain. NeuroCream should only be used in areas where you are experiencing pain. Applying NeuroCream where you do not feel pain may result in a high level of warming that may be uncomfortable.

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Can NeuroCream be used on open wounds, cuts, or irritated skin.

Never use Kerasal NeuroCream on open wounds or cracks.

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Is NeuroCream for people with Neuropathy (any type)?

Kerasal NeuroCream is a pain relief cream, fast acting to help those experiencing stabbing, burning, tingling foot pain, in addition to circulation issues and dry feet. It is not intended specifically for people with Neuropathy.

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Is Kerasal NeuroCream safe for diabetics?

There are no known issues with people with diabetes using Kerasal NeuroCream. If you have specific conditions about using Kerasal with your condition we recommend that you please consult with your doctor.

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Can Kerasal NeuroCream be used at the same time as other Kerasal branded products?

Kerasal NeuroCream can be used with other Kerasal branded products but we suggest using them at different times.

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Consumer

Where can I purchase NeuroCream?

NeuroCream can be found in the foot care section of Walmart, Rite Aid, CVS, and select Walgreens stores.

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Do you have a coupon?

Yes, download it now. You will need to have Adobe Acrobat Reader installed.

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I would like to try Kerasal NeuroCream before I buy it. Do you have a sample?

We are not offering samples of Kerasal NeuroCream at this time.

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Do you have a return policy?

Yes, if you are not happy with the product please send your receipt and the product to the following address.

Moberg Pharma North America LLC
NeuroCream Refund
7 E. Frederick Place, Suite 100
Cedar Knolls, NJ 07927

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Where can I find the expiration date?

The expiration date for Kerasal NeuroCream can be found on both the bottom of the carton and the top crimped part of the tube.

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When using the product I accidentally touched the cream. What should I do?

If you accidentally touch the cream we suggest washing your hands immediately and not have your hands come in contact with your eyes.

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Is it okay to use NeuroCream with a heating pad?

No. Never use Kerasal NeuroCream with a heating pad.

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Is the Glycerin source from an animal?

No, it is derived solely from vegetable sources and certified as Kosher.

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